海运订舱网

亲爱的客户,

在Maersk，我们重视您的需求。这也是我们致力于持续优化彼此合作方式的原因。

在此向您介绍我们新的电话服务系统，这将是您体验更好的客户服务的最佳途径。

接下來会有什么改变呢？

2022-03-21起, 请拨打以下电话与我们 华东各分公司 联系

如果您在中国大陆区域，请拨打：+86 400 8423 828

如果您在中国香港地区，请拨打：+852 3104 5928

敬请保存此号码，旧的号码将会在 2022-03-21之后无法使用

新系统的多重好处:

？ 这是一个包含Maersk公司各部门的电话号码

？ 不再需要太多的选项，将以最快的速度连接至在线客服

？ 如果您的客服暂时无法接听电话, 您可以 :

*要求客服主动回电

*联系其他在线客服

？ 于通话结束后，您可以立即对我们的服务做出评价

　  我们希望您能尽情体验我们新电话系统的便利，简化您与我们之间的沟通。

如果您有任何问题，请联系您当地的 Maersk 公司代表。

顺颂商祺

Learn  More

Dear customer,

At Maersk, your needs always come first. That’s why we’re  continuously trying to simplify the way you do business with us.

Introducing our new Phone Solution, the best way for you to  experience better customer service.

 What happens next?

Starting from 2022-03-21, you can reach our East China  customer service by calling the number below.

If  you are in Mainland China：+86 400 8423  828

If  you are in Hong Kong：+852 3104 5928

Please save this number as the old one will not be available  after 2022-03-21.

There are several benefits by using this one-stop solution:

            ？ This is a standardised number for different departments within Maersk

            ？ No more long manual selections. Get directly connected to your
                 assigned agent on dialing the new phone number

            ？ If your agent is not available, you have the option to:

               *Request an automatic call-back

              *Get  connected to a back-up team

            ？ The option to give us immediate feedback after a call in our post-call  survey

We hope that, with our new Phone Solution, you can simplify the  way you  communicate with us.

If you have any further questions, please get in touch with your  local Maersk representative.

Best Regards

Maersk